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Claims captured and handled from the first call

Brokers are often the first call after a loss. With True Aim, P&C claims are captured on first contact, checked against the policy and kept moving, with your client informed at every step and the insurer's decision explained in full, line by line.

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What this means for your team

  • Administration time removed

    Claims are captured, read and filed as they arrive, so your team no longer re-keys details or chases documents.

  • Consistent decisions

    The same facts lead to the same answer, whoever reviews the claim.

  • One record for every party

    Your client, the insurer and the repairer all work from the same claim record, so everyone sees the same status.

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  • Claims Decisioning

    An automated coverage check: every claim tested against the policy wording, with the reasoning shown and the payout calculated.

    Explore Claims Decisioning

  • Damage Reporting

    Photographs and documents turned into a priced estimate and a complete scope of work.

    Explore Damage Reporting

  • Invoice Benchmarking

    Every invoice and quote measured against what the work should cost in each region.

    Explore Invoice Benchmarking

Common questions

Does True Aim replace the insurer's decision?

No. The insurer decides. True Aim checks each claim against the policy wording and shows the clause behind every line, so you can explain the outcome to your client with confidence.

Through which channels can a claim arrive?

WhatsApp, email, phone or a client portal. Documents are read as they arrive and brought together in one claim record.

How do we keep our clients informed?

Every party works from the same claim record, so your client, the insurer and the repairer each see the current status without anyone chasing by hand.

Can we evidence our service levels?

Yes. Service levels and binder obligations are tracked step by step and kept on the record, ready for any review.

See True Aim on your own claims

Bring a recent set of claims, invoices or damage reports, and we will show you the finished outcome.

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