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Decisioning Engine

MIRA: The Neuro-Symbolic Decisioning Engine

Transform complex policy terms into automated, fully-deterministic claim decisions. Every outcome traceable to the legal text.

Works alongside existing claims systems. No rip-and-replace required.

Claims Decisions Are Still Manual, Inconsistent, and Opaque

Today's claims handlers spend hours interpreting dense policy language. Decisions vary by handler. Audit preparation consumes weeks. And probabilistic AI tools can't explain their reasoning.

MIRA changes everything.

Agentic AI Meets Deterministic Logic

MIRA is the world's first neuro-symbolic engine purpose-built for claims. It uses agentic AI for intelligent workflow orchestration (reading documents, extracting data, identifying parties) while relying on deterministic logic for the actual coverage decision.

The result: decisions that are fast, consistent, and completely explainable.

How MIRA Works

Five steps from document to decision

1

Ingestion

Key data placed into computable contract from emails, PDFs, photos, scanned notes.

2

Comprehension

Agentic workflow reads case file: identifies parties, creates timeline, extracts key data.

3

Determination

Deterministic logic computes: Covered | Partially Covered | Not Covered | Need More Info.

4

Action

Tasks executed: open claim, set reserves, draft payment, draft communications.

5

Output

Clear, auditable deliverables: coverage determination report, customer letter with decision rationale, structured audit log, reserve recommendation.

Test MIRA on Your Claims

Interactive demo of MIRA processing travel claims

Capabilities

Coverage Determination

Computes the entire policy against claim facts. Identifies applicable perils, exclusions, conditions. Calculates exact cost positions for each risk taker.

Multi-Vertical Support

Insurance: Health, Pet, Motor, Household, Life. Travel: Flight refunds, train refunds, accommodation. Warranty: Vehicle, electronics, extended coverage.

Integration Ready

API-first architecture. Works alongside existing claims management systems without rip-and-replace. Flexible deployment: cloud or on-premise.

Compliance by Design

Every decision linked to legal text. Complete audit logs for regulator review. Aligned with EU AI Act requirements.

Proven Results

UP TO

92%

Faster than manual review

UP TO

71%

Reduction in handling costs

2-5%

Leakage reduction from closed file reviews

Test MIRA on Your Claims

We'll process a sample of your closed claims and show you exactly how MIRA would have handled them.

Request a Pilot