Customer Success

Real Results from
Real Insurers

See how insurers are using True Aim to transform their claims operations with measurable, auditable results.

Vehicle Warranty Insurance · 84 claims in pilot

Vehicle Warranty Insurer Goes from 18% to 98% Decision Accuracy in 7 Days

Each warranty claim required 15-30 minutes of manual cross-referencing across 5 documents in 3 languages, with 14 distinct document types per workflow. An LLM-only approach achieved just 18% accuracy due to hallucinated part names, invented coverage rules and unreliable financial calculations.

MIRAContextBuilderClaimEval

7 days from baseline to 98% accuracy

“The business logic is harder than the AI. Getting the payout formula to match the insurer’s internal calculation requires working with the actual adjuster, walking through calculations claim by claim.”