PAIA Manual

Company Information

Guide from the South African Human Rights Commission (SAHRC)

The SAHRC has compiled a guide as required by Section 10 of PAIA. This guide is available from the SAHRC and contains information to assist a person wishing to exercise any right contemplated in PAIA. The guide is available at www.sahrc.org.za or by contacting the SAHRC.

Records Held by True Aim AG

The following categories of records are held by True Aim AG:

• Company records: Incorporation documents, memorandum and articles of association, minutes of board meetings
• Financial records: Annual financial statements, accounting records, banking records, tax records
• Personnel records: Employment contracts, HR policies, payroll records
• Client records: Contracts, correspondence, service records
• Intellectual property: Patents, trademarks, software licences, research documentation

Request Process

A request for access to records must be made on the prescribed form (Form C) and submitted to the Information Officer. The request must:

• Provide sufficient detail to identify the record(s) requested
• Indicate the form of access required
• Specify the right the requester is seeking to exercise or protect and the reason the record is required

Applicable Fees

A requester who seeks access to a record containing personal information about that requester is not required to pay the request fee. For all other requests, the prescribed fees as set by the Minister of Justice and Constitutional Development are applicable. These include a request fee and an access fee.